Frequently Asked Questions
Answers to common questions from students and parents.
Do you own or manage the properties you suggest?
No. We don’t own properties. We curate and suggest options from third-party landlords, agencies, and platforms, and help you navigate them.
Can you guarantee a visa or residence permit?
No. We do not influence visa or residence permit outcomes. We provide accommodation concierge and basic guidance only.
Do you work with all universities?
Yes. We support students headed to any accredited university across our covered destinations.
How long does it take to receive accommodation options?
Typically within a few days after we confirm your requirements. Timing can vary by season and city.
Can you help groups of students or friends?
Yes. Tell us how many people you’re moving with, and we’ll tailor the search and arrival support.
How do I pay for your services?
We share secure payment options once we scope your needs. Fees may vary by country and complexity.
Do you work with parents directly?
Absolutely. We’re happy to coordinate with parents or guardians to ensure everyone is informed.
What if I don’t like any of the suggested options?
Tell us what isn’t working and we’ll refine the search or suggest alternative services.